How do I change the shipping address on my subscription?

1. Log into your account (How to log in to your account)

We are currently updating our e-commerce platform and revamping out customer portal which will make management of your account and subscriptions much easier.

We first want to ensure you that your account is safe and working but there may be some confusion on where or how to log in as we migrate the platforms.

If Your Order# Starts With NHC-

2. Go to Your Subscription and then Subscription Details.

Mod_Subscription__1.png

3. You will then find the options to update your:

  • Shipping address
  • Payment Method
  • Enter a discount code 
  • Frequency of shipments
  • Next order date 
  • Cancel Subscription  

Mod_Subscription__2.png

 

If Your Order# Is All Numbers

 

To update the shipping address on your subscription:


1. Login to your account on the Neurohacker site: https://neurohacker.com/my-account/
2. Under the 'Subscription' tab, hit the 'edit' button on the right hand side.

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3. Select the 'edit' button found under the 'Shipping/Billing Address' section and update accordingly. Be sure to hit 'Save' when done. 

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If you're altering your shipping address for temporary reasons, such as vacation, work or travel, be sure to login to your account and update your shipping address accordingly once you return.

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