How to Manage your Account

To manage your account, make adjustments to your subscription, update billing, shipping and payment info, adjust the date of your next shipment, cancel your subscription and more, refer to the following screenshots below: 

 

1. Log into your account (How to log in to your account)

We are currently updating our e-commerce platform and revamping out customer portal which will make management of your account and subscriptions much easier.

We first want to ensure you that your account is safe and working but there may be some confusion on where or how to log in as we migrate the platforms.

If Your Order# Starts With NHC-

2. Go to Your Subscription and then Subscription Details.

Mod_Subscription__1.png

3. You will then find the options to update your:

  • Shipping address
  • Payment Method
  • Enter a discount code 
  • Frequency of shipments
  • Next order date 
  • Cancel Subscription  

Mod_Subscription__2.png

 

If Your Order# Is All Numbers

Homepage Account View

  • Account Overview
  • To Cancel Subscription = Hit 'cancel' button on right hand side
  • Click on 'edit' button to alter subscription preferences and shipment date
  • Click on 'Billing Information' tab to update payment info 

 

Screen_Shot_2017-07-06_at_2.45.15_PM.png

 

To 'Change Next Shipment Date' a/o alter the frequency of your auto-ship, click on the edit^ button from the Homepage view, followed by the corresponding links found therein, as seen below. 

Screen_Shot_2017-07-06_at_2.50.37_PM.png

 

To Update Payment Info, click on the Billing Information tab found on the left hand side of the Homepage view and edit accordingly, as seen below:

Screen_Shot_2017-07-06_at_2.49.09_PM.png

 

To Edit Shipping & Billing Info, click on the 'Address' link seen from the Homepage view, taking you to the page seen below. Click 'edit' and update accordingly.

Screen_Shot_2017-07-06_at_2.53.41_PM.png

 

 

 

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