How to make sure you are getting our emails

Why you are not receiving the emails

Services like Gmail, and Yahoo! Mail block some email that they may not recognize or may put some emails into “promotional” sections of your inbox.

If you ask your email provider to unblock or whitelist an email address then email from that address will be more likely to get through to your inbox.

Ways to make sure you receive all future order information, and updates.

Add our address to your contacts

Add our email to your Contacts. Your mail service will usually deliver email from addresses that are in your Contacts.

Mark messages as ‘Not spam’

If your mail service has marked us as spam, make sure to update it.

  1. Navigate to the spam folder.
  2. Search for Neurohacker
  3. Select all the emails shown.
  4. Click More and then Not spam.



Move emails from Promotions to your Inbox (Gmail)

To make sure our emails hit your inbox you can move them from the promotions folder directly to your inbox.



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